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THERE’S NO SUCH THING AS BAD PUBLICITY – TRUE OR FALSE?

True because:

1. Publicity gets you noticed and places you firmly in front of the public.
2. Unlike advertising it is usually free of charge.
3. If the publicity has been sought then a prepared message and image can be conveyed (Richard Branson is very good at bringing Virgin into the news).
4. If your story is big enough it will get national media coverage and exposure.
5. National media coverage of itself can imbue an impression of size, importance and celebrity.

False because:
1. Unsought publicity may focus on something you had rather kept private.
2. A hastily spoke, unconsidered word to the media can lead to collapse as Gerald Ratner discovered (“A pair of gold earrings for the price of a prawn sandwich. The sandwich will last longer”).
3. Bad news travels fast.
4. There is a suspicion that ‘there is no smoke without fire’ – a hint of a lack of integrity will create mistrust amongst consumers.
5. Bad publicity for one brand in a company’s portfolio may have a detrimental affect on its other brands.

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Email: info@marketing-edge.demon.co.uk